Refund & Return Policy

Muni Ayurveda

At Muni Ayurveda, customer satisfaction is important to us. This Refund & Return Policy explains the conditions under which returns, replacements, and refunds are accepted.

Return Eligibility

Customers may request a return only in the following cases:

• Wrong product delivered

• Damaged product received

• Expired product received

• Missing items in the order

To be eligible for a return:

• The request must be made within 48 hours of delivery.

• The product must remain unused and in original packaging.

• Proof such as photos/videos may be required for verification.

Non-Returnable Items

For hygiene and safety reasons, the following products are non-returnable:

• Opened products

• Used products

• Products damaged after delivery

• Personal care products unless received damaged or incorrect

Refund Process

Once your refund request is approved:

• Refunds will be processed to the original payment method.

• Refund processing may take 5–10 business days depending on your bank/payment provider.

Replacement Policy

In eligible cases, Muni Ayurveda may offer a replacement instead of a refund.

Cancellation Refunds

If an order is cancelled before shipment, customers are eligible for a full refund.

Contact Us

For refund or return requests, please contact Muni Ayurveda through your official customer support channels with your order details.